How to perform a Cold Reset on HP Color LaserJet CP4020

Performing a cold reset will reset all control‐panel menu items back to the factory defaults. It will also reset all HP Jetdirect card settings such as IP address and method of configuration. As a good general practice you should always print out the configuration page before performing the cold reset. The configuration page contains all Jetdirect card settings. A cold reset does NOT clear the values in the service menu, such as the serial number and page counts.

To Perform a RESTORE FACTORY SETTINGS (Cold Reset) via Control Panel:

  1. Press the Home button.
  2. Press the down arrow ▼ to highlight the CONFIGURE DEVICE menu, and then press the OK button.
  3. Press the down arrow ▼to highlight the RESET menu, and then press the OK button.
  4. Press the down arrow ▼to highlight the RESTORE FACTORY SETTINGS menu, and then press the OK button to reset the product to the original factory settings.
  5. If a bootloader password has been set, a prompt to enter the password will be displayed in the control panel. Input the bootloader password and press the OK Key to confirm the entry.

Note: A printer boot sequence is complete when READY appears on the control-panel.

  • Cold Reset