In February, 2009 I made up my mind to buy a brand new multimedia phone for myself as a reward to my earning from freelancing jobs. I searched the market for the best phones in the medium price range which would provide me with all the essential multimedia features along with style, robustness and comfort of carrying.
The phone I bought at last was the newly released Nokia 5220 XpressMusic. The phone was just a charm to have. It had an excellent music player, a stereo FM radio and a 2 megapixel camera. Connectivity was excellent, with Bluetooth, USB and a 3.5 mm headphone jack. It was just a complete entertainment package for me. Though the memory was limited, at 30MB, but is expandable to 2GB with a microSD memory card. To summarize, the phone was just “COST EFFECTIVE, MOST EFFECTIVEâ€.
But after 2-3 days of fun, the phone started to show some problems. It greatly faded all my joys.
The main problems which I used to face were:
1. During playing songs it used to restart every now and then and after that used to show “Updating library†every time.
2. Whenever I used to listen to the radio, If in between I get a call or even a miscall then the radio ceased to play. For making it play again I had to turn it off and then turn it on again.
3. If I pull out the earphones (Hands-free) out of the cell while a song was still playing and any call would come after that phenomena, I never used to hear the voice of the caller. then I had to restart my phone and call him/ her back.
4. The fourth problem was with the profiles on my phone. The phone would ring even it was in silent, It would receive a vibration even it was turned off using personalization.
Diagnosis of the problem:
It was too irritating to go on with these issues. So I began searching for the solution on the internet and then atlast a solution seemed feasible. It said there must be some problem with the firmware of the phone.
Then it struck my mind that Yes! The firmware was the actual problem. Nokia would not have been so careless about hardware issues. Then that profile problem was what made me think that the main problem was caused by the firmware.
Solution: Now that I knew that the actual problem was with the firmware of My new Nokia 5220 Xpressmusic, I quickly went to Nokia’s website looking for a new firmware for my phone.
For those who want to know the current firmware version on their phone can see it by dialing *#0000#
I updated the firmware from the Nokia’s website and the firmware update “version 6.51 completely solved all my problems.
The phone is now as stable as a rock! 
Some useful links:
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